Refund & Cancellation Policy

17-Day Money-Back Guarantee

This guarantee is in line with Article 49 of the Brazilian Consumer Defense Code (right of withdrawal for purchases made online) and applies to all MM Digital products.

2How to Request a Refund

• Send an email to support@mm-digital.site with the subject "Refund Request", including the full name and email used at checkout; or
• Send a direct message on Instagram to @_murilomamede.

We will confirm receipt of your request within 24 business hours.

3Processing Time

Approved refunds are issued through Stripe to the original payment method. Depending on your bank or card issuer, the credit usually appears within 5 to 10 business days. Once a refund is issued, access to the product is revoked.

4Subscription Cancellations

If you purchased a recurring plan, you can cancel at any time by contacting support. Cancellation stops all future charges; you keep access until the end of the period already paid. The first payment is covered by the 7-day guarantee.

5Requests After 7 Days

After the 7-day period, purchases are generally non-refundable because the digital content has been fully delivered. However, if you experienced a technical problem that prevented access, or were charged in error or more than once, contact us and we will review your case and correct any billing error.

6Disputes & Chargebacks

Please contact us before opening a dispute with your bank. We resolve most issues within 24 hours, and a refund through us is faster than a chargeback process.